📝 Frequently asked questions
How long does delivery take?
📦 We deliver your order within 3 to 5 working days all over Pakistan.
Do you offer Cash on Delivery (COD)?
💰 Yes! We offer Cash on Delivery on all orders for your convenience.
What if I receive a damaged or wrong product?
⚠️ If you receive a damaged or incorrect item, please contact us within 72 hours of delivery. We’ll arrange a replacement or return right away.
Can I return a customized case?
🎨 Customized cases are made specially for you, so they can only be returned if damaged or defective upon delivery.
How can I contact customer support?
📞 You can reach us anytime at craftedcase.store@gmail.com or call us at +92 308 2825899.
Our support team is available Monday to Saturday, 10 AM – 7 PM to assist you.